Job Description

• Gathering and analyzing business requirements from stakeholders and documenting them in a clear and concise manner.
• Identifying and documenting business processes and workflows to identify areas for improvement and optimization.
• Working with business and IT teams to develop and implement IT solutions that meet business requirements.
• Creating use cases, user stories, and functional requirements documents to guide the development of IT solutions.
• Conducting testing and quality assurance activities to ensure that IT solutions meet business requirements and function as expected.
• Collaborating with IT teams to identify technical solutions that can address business needs.
• Developing project plans and timelines to ensure that IT solutions are delivered on time and within budget.
• Providing training and support to end-users on the use of IT solutions.
• Monitoring the performance of IT solutions and making recommendations for improvements.